At the beginning of my research career I grew accustomed to clients asking us for proposals using a methodology that they had pre-selected. In many cases, the client would send us the specs of the entire job, (this many completes, that length of survey) and just ask us for pricing. While this is certainly an efficient way for a client to compare bids across vendors, it didn’t allow for any discussion as to the appropriateness of the method being proposed.
Today most research clients are looking for their research suppliers to be more actively involved in formulating the research plan. That said, we are often asked to bid on a “conjoint study.” Our clients who’ve commissioned conjoint work in the past are usually knowledgeable about when a conjoint is appropriate, but sometimes there is a better method out there. And sometimes the product simply isn’t at the right place in the development “chain” to warrant conjoint.
Conjoint, for the uninitiated, is a useful research tool in product development. It is a choice-based method that allows participants to make choices between different products based on the product’s make-up. Each product comprises various features and levels within those features. What keeps respondents from choosing only products made up of the “best” features and levels is some type of constraint – usually price.
We look to conjoint to help determine an optimal or ideal product scenario, to help price a product given its features, or to suggest whether a client could charge a premium or require a discount. It has a wide range of uses, but it isn’t always a good fit:
VP / Research Management
Michele likes to hijack TRC's online consumer panel to get relevant answers to her burning research questions. She loves asking questions relating to her favorite hobbies - TV and movies, golf, casino gambling and travel - and more often than not the answers can be generalized across industries.