Our utilities clients have raised the issue of infrastructure improvements on more than one occasion. These improvements are often expensive to implement, but the average customer sees no tangible benefit -- the water ran yesterday and it’s running again today.
Yet maintaining the pipes, lines and wires are critical to keeping water and power flowing to our homes and businesses. When it comes time to invest in these improvements, it’s hard to rally support when communities face other issues that can produce more visible outcomes when addressed.
Just how far apart are community leaders and residents about the importance of improving their communities’ infrastructure?
We decided to find out.